If you can smell gas, call the National Gas Emergency Number - 0800 111999 If your repair is not classed as an emergency by the call centre, it will not be logged and you will be asked to call again at a later time. The council has to fix urgent problems in council owned homes which could affect the tenant’s health, safety or security within a certain period. Lincoln City Council's Housing Department website covers the following topics: Council Leaseholders Council Tenants Empty Properties Homelessness and Housing Advice Landlords Students Group and Sheltered Housing Homeowners and Private Tenants If you wish to contact the Housing department by e-mail then please use Lincoln City Council's online web form. Please note: As part of our duty to protect public funds the information you provide on this form may be used for the prevention and detection of fraud. For Emergency Housing Repairs (outside office hours telephone 01524 67099 / during office hours telephone 01524 582929) Fields marked with an '*' must be completed. Communal repairs. Adaptations. We will carry out most repairs to the main structure of your home, but there will be certain things, such as minor repairs and replacement items, which you will be responsible for. Council housing repairs; Asbestos in the home; Gas servicing and safety information; Housing Compensation Scheme; Council Housing repair appointments; Condensation, damp and mould; Rechargeable repairs and appeals; Council house blocked drains; Council housing temporary heating; Council House subsidence; Council house 2d light fittings All Council … Toilets, sinks, water and plumbing. Repairs Find out how to report a repair, gas safety and responsibilities as a leaseholder. Call the Maintenance Section on Telephone: 01 890 5588 during office hours. If you work for Lincoln City Council - Housing Services and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Check which parts of your home are your responsibility and which are ours. Click to view telephone number. Please use Internet Explorer 9 or higher. Important. Before you start. At least 20 minutes before the appointment time please air the room by opening the windows, at least 2 if possible, and leave them open. / Housing / Council housing / Repairs; Repairs. Your own home improvements Repair Categories. Find out how to report a repair, gas safety and responsibilities as a leaseholder. Generally you won't get charged for repairs, but if the damage was caused by a tenant, family member or visitor, we will recharge the tenant for the repairs. Windows, doors, walls, floors and ceilings. Out of hours emergencies phone 01522 544813. Who do we help? latches and bolts. Lincoln City Council makes laws, approves city budgets, and has authority to audit City agencies. Only the person or people named on the tenancy agreement can request repairs for a property, unless they give someone else formal permission. Lincoln City Council makes laws, approves city budgets, and has authority to audit City agencies. We will make every effort to complete the repair on the day of the appointment. A communal repair is work required on internal or external parts of a building that is shared with all residents of a block or estate. How to request a repair To carry out emergency repairs our contractors will observe safe working practices whilst in your home. How to report them and who is responsible. Under the terms of your tenancy agreement, you have to carry out some minor repairs and pay for them yourself. Feedback ; Share Information. Council housing repairs move to emergences only, as part of further coronavirus response Published: Wednesday, 25th March 2020 Stoke-on-Trent City Council has announced that its housing repairs and maintenance company Unitas is now only carrying out emergency repairs, with no routine repairs until further notice. A communal repair is work required on internal or external parts of a building that is shared with all residents of a block or estate. The council has to fix urgent problems in council owned homes which could affect the tenant’s health, safety or security within a certain period. Improvements (planned maintenance) Repairs and maintenance services explained. If the work involves moving furniture or lifting carpets, you should be aware that this is your responsibility and you should do this before the trades person arrives. Toilets, sinks, water and plumbing. Site Search. City of Lincoln Council has been awarded £350,000 as part of the Local Digital Fund project to create a new system to make reporting online housing repairs easier and more cost effective. Repair Categories. empty) council properties. Council homes. This is also known as advocate consent. If you request a repair it will be put in a category, depending on what needs doing and how urgent it is. Dukeries mill, Clayland Avenue, Worksop, S81 7DJ. The City Council meets on the second and fourth Mondays of each month at 6:00 pm. Lincoln City Council's Housing Department website covers the following topics: Council Leaseholders; Council Tenants; Empty Properties; Homelessness and Housing Advice; Landlords; Students; Group and Sheltered Housing; Homeowners and Private Tenants; If you wish to contact the Housing department by e-mail then please use Lincoln City Council's online web form. Adaptations. General housing advice and information for private and council tenants and homeless people. You can use our online service to report a repair for your council home. How to apply for a council house or flat - housing waiting lists, types of tenancies, the Right to Buy scheme and repairs, complaining about the council Repairs, maintenance and improvement services for council housing are now run directly by the council. Housing; Communal housing repairs Communal housing repairs ... Aberdeen City Council will charge professional fees of 14% as part of carrying out the work. There are changes to this service due to COVID-19. Repairs and maintenance services explained. Our HOOP (Housing Options for Older People) ‘app’ guides you through key questions to ask, and offers suggestions about solving any problems you identify. You can request a repair online or, if your council home needs an emergency repair, call us on 0800 052 6140. Before you report a repair make sure that it is not covered by one of the following: When you report a repair you will be offered an appointment to suit you in one of the following time slots: Please note that to protect you and our repair staff we expect you to take the following steps: You can also report a repair by calling us on 01522 873 333. Reporting online If you are a council tenant or you rent a council Check the latest updates. Repairs and maintenance ... Report a repair Report a problem with a home maintained by Bristol City Council. Home; Housing; Your council home; Repairs & improvements to your home; Repairs and improvements to your home! Remain at least 2 metres from our operatives at all times. Council committees also meet frequently to discuss and prepare proposed laws. The council is responsible for maintaining and repairing: the structure and exterior of the property, including drains, gutters and external pipes Who has permission to report repairs. The emergency number is for emergencies only – where there is an immediate danger to your life or to your home. Online services - City of Lincoln Council. Emergency repairs. All Council … To report a repair please call 01524 582929. A. Online services Home. If the problem poses a danger to your health or security you should call Housing Direct Emergency repairs Emergency repairs can only be reported by telephoning 300 300. You may need to report issues for problems with: Lighting and electrics. Emergency repairs. The tenant is responsible for repairs to doors, windows, fixtures and fittings in the dwelling caused by destruction or damage by burglary, housebreaking, larceny or theft. Unit 2, Mitchell Court Central Park, Warwickshire, CV23 0UY. Gas service. The Housing Maintenance section of Galway City Council is responsible for many repairs but not all repairs. After you have reported the repair you should keep a note of your repair appointment number. Council house repairs Covid-19 update December 2020 Following the latest announcement from the Scottish Government on 19 December 2020, from 26 December 2020 until further notice, we are only able to carry out essential repairs in your home. HOOP: Our ‘housing options’ app – Your Housing MoT. When you report a repair, we will decide how urgent it is and will place it in one of the categories shown in the table below. In some cases repairs are the responsibility of the tenant and where this work is carried out by the council a charge is made to the Click to view telephone number. New £25m council housing repairs deal promises local economy boost. If the Council undertakes repairs resulting from such damages, the cost of such repairs will be charged to the tenant. Glasgow City Council > More Services > Housing > ... > Common Property Repairs and Maintenance; Common Property Repairs and Maintenance. Home; This browser version is not supported. Information on Covid-19 testing in Lincoln, advice and support for residents, communities and businesses. Generally you won't get charged for repairs, but if the damage was caused by a tenant, family member or visitor, we will recharge the tenant for the repairs. Using My Winchester Tenancy - our Self Service Portal for Tenants; E-mail to housing@winchester.gov.uk . Information on Covid-19 testing in Lincoln, advice and support for residents, communities and businesses. You will be asked some additional questions to confirm that the repair is an emergency and whether it is safe for us to attend. For some structural and external repairs, we may tell you that work will be done as part of a planned maintenance programme at a later date. Gas service. Southampton City Council. Request a repair to your council house - Online services - City of Lincoln Council. We are responsible for replacing or repairing items which were part of the premises when your tenancy started, if they are damaged through normal wear and tear. The council is responsible for maintaining and repairing: 1. the structure and exterior of the property, including drains, gutters and external pipes 2. installations for the supply of water, gas and electricity 3. installations for sanitation (basins, sinks, baths, showers and toilets) 4. heating installations (radiators, boilers, water tanks etc) We must carry out those repairs provided: 1. the damage has not been caused by you 2. we know about the damage; and 3. we have your co-operation for our staff and contractors t… Report a repair online. We are responsible for maintaining exterior and shared parts of the property including: inspecting, maintaining, replacing, and cleaning the external paintwork Emergency repairs Emergency repairs can only be reported by telephoning 300 300. Council property repairs; Ending your tenancy; Estate inspections; Find your housing officer; Group and sheltered housing; Home! The full Council meets most Mondays in regular session at 3:00 p.m. at the City Council Chambers in the County/City Building. Our Income Team is responsible for the collection of all rent owed to the Council: 01352 703838 Instruction to your bank or building society to pay by Direct Debit Housing Rents. kitchen cupboard and drawer handles, knobs, catches and hinges. Keep your pets under control and in another room if possible, with the door closed. The Galway City Council Tenant Handbook provides a full list of maintenance works that are carried out by Galway City Council as well as the responsibilities of the tenant. You can report a repair by: Telephone. You will need to make sure you are at your property for the time slot you have chosen. The Lincoln City Council has 7 members, 4 from equally populated districts and 3 elected at large. You can use this service to report a repair for your council home. Housing-with-care developments run by housing associations and local authorities tend to be called ‘extra care’ or ‘independent living’ schemes, and explicitly seek to accommodate people who need daily help. Click to view telephone number. Reporting online If you are a council tenant or you rent a council Lincoln City. If the problem poses a danger to your health or security you should call Housing Direct Swansea Council is the data controller for the personal information you provide on this form. Our out of hours emergency number is (01) 890 5000. Who has permission to report repairs. As part of the Local Digital Fund project, City of Lincoln Council has been awarded £350,000 to create a new system to make reporting online housing repairs easier and more cost effective. Make a repair request. The City of Lincoln Councils repair service, and our contractors, intend to start carrying out limited repairs from 15th June 2020. Locks and fittings. Contact Housing. The labour and material costs incurred in carrying out this work are charged to the Housing Revenue Account. After our staff have left we recommend that you leave the windows open for a further 20 minutes to allow fresh air to circulate in your home. For the above emergency repairs only call 0121 569 6000. Council Housing - Reporting Repairs Online Your Details. … For further information go to lincoln.gov.uk/housing-council-tax/maintenance-recovery-information. The Housing Repairs team also complete work on void (i.e. Right to buy - once you have claimed the Right to Buy we will not normally repair your home except for our statutory obligation.. How to request a repair / Housing / Council housing / Repairs; Repairs. Council home repairs, cleaning and maintenance. We operate 24 hours a day, 365 days a year. Repairs and improvement. Contact the best domestic service providers near you, request a quote or review your local Laptop Repairs on Yell. Council committees also meet frequently to discuss and prepare proposed laws. Council home repairs, cleaning and maintenance. We will not share your data with third parties unless we are required or permitted to do so by law. This is also known as advocate consent. We make appointments for all repairs that require access into your property. Please read our latest repair information during the Covid-19 pandemic. Our out of hours emergency number is (01) 890 5000. This is explained in the two sections of the repairs handbook, which can be downloaded at the bottom of the page. The worker will remind you of this when they leave. Repairs we are responsible for. We may charge you a fee if the repair is not deemed an emergency, England is under national lock down: Stay at Home, Emergency out of hours repairs during Covid-19, lincoln.gov.uk/housing-council-tax/maintenance-recovery-information, Remove all waste from the property when the repair is complete, Deal with you in a polite and courteous manner. The Lincoln City Council has 7 members, 4 from equally populated districts and 3 elected at large. Make a repair request. Your information will be used in the exercise of our official authority and will not be used for any other purpose. After you have reported the repair you should keep a note of your repair appointment number. To read more about which repairs are classed as an emergency, or a priority, see the Emergency repairs page.. Only the person or people named on the tenancy agreement can request repairs for a property, unless they give someone else formal permission. After our staff have left we recommend that you leave the windows open for a further 20 minutes to allow fresh air to circulate in your home. To carry out emergency repairs our contractors will observe safe working practices whilst in your home. Within the provision of the Housing Act 1985 (amended) each tenant has a right to repair. Magazine; Maintenance and investment recovery information; Make changes to your tenancy; Mutual exchanges; New build housing; Pay your council house rent; Planned improvements to your home; Resident involvement; Your council tenancy; View details of a repair … When you report a repair, we will decide how urgent it is and will place it in one of the categories shown in the table below. Report a repair for your council house in Lincoln. ... try Age UK’s Home improvements and repairs factsheet . Council responsibilities. This is known as the Right to Repair scheme. We make appointments for all repairs that require access into your property. Council housing repairs You can report repairs that need doing online or by phone, arrange your own repairs, or make use of our Handyperson Service if you are 60 years or over. However we may need to inspect a repair before any work is undertaken to ensure we have the correct fixtures, fittings and tools for the job. If you have young children, please make sure that they are kept safe from tools and machinery whilst the tradesman works in your home. Phone: 0191 278 7878 Email: repairs@newcastle.gov.uk We aim to respond to your email within 24 hours (excluding weekends and Bank Holidays). Housing; Communal housing repairs Communal housing repairs ... Aberdeen City Council will charge professional fees of 14% as part of carrying out the work. Call Customer Services on 01962 848 400; Out of hours on 01962 865 405; Online. If the repair is for a suspected gas leak, please call the National Grid on 0800 111 999. Please read our latest repair information during the Covid-19 pandemic. Meetings are traditionally held in the City Council Chambers, City Hall, Third Floor, 801 SW Hwy 101, Lincoln City, Oregon. For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe. The full Council meets most Mondays in regular session at 3:00 p.m. at the City Council Chambers in the County/City Building. How to report them and who is responsible. Covid-19 advice and support. Find Laptop Repairs near Lincoln City Council and get reviews, contact details and opening times from Yell.com. If the tradesmen cannot complete the repair on the day they will arrange another appointment with you before they leave. HOOP is a tool that: • Will help you assess how well your present home suits you now, and may do so in the future; Report repairs online. Temporary accommodation may be available while enquiries are made about eligibility. This policy identifies which repairs the CoLC are responsible for in line with the maintenance of housing stock and which repairs tenants are responsible for within the terms and conditions of their tenancy agreement. You can report a repair by: Telephone. Your Name Home. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Please note that to protect you and our repair staff we expect you to take the following steps: Please do not call the emergency out of hours number if the repair is not urgent. When you contact us we will check if you're self-isolating or have coronavirus symptoms. Repairs that are your responsibility will incur a charge, called rechargeable repairs. Council housing repairs You can report repairs that need doing online or by phone, arrange your own repairs, or make use of our Handyperson Service if you are 60 years or over. It is also a good idea to move any personal belongings away from the work area, particularly if they are breakable. Caretaking and cleaning service; Change or cancel a housing repair appointment; Contents insurance for council tenants and leaseholders; Gas repairs, leaks and safety checks; Get an update on a housing repair; Order a repair to your council home; Repair contractors; Repairs done before you move in to a Council home Repairs and improvement Covid-19 advice and support For information, advice and support for residents: including how our services are affected and community schemes; and businesses – such as grants you might be entitled to or making premises Covid-safe Practical help and support in your home ... Lincoln City Council. The emergency number is for emergencies only – where there is an immediate danger to your life or to your home. Report a non-emergency repair over the phone between 8.30am - 5pm, Monday to Friday by calling us on 0115 915 2222. This is known as the Right to Repair scheme. Keeping it local: The City of Lincoln Council awarded its £25 million council housing planned maintenance contract to Kier. sink, basin and bath plugs and chains. Repairs. We provide a housing repairs service for Council tenants. If you need to report an emergency repair when the office is closed you should ring the Emergency Call Centre on 01524 67099 (Please note calls are recorded for monitoring and training purposes) The council should repair any damage caused by maintenance or building work. Coronavirus (COVID-19): Please read the latest advice and updates on our services. Repairs we don't charge for Find out what repairs we’re responsible for and fix free of charge. Communal repairs. Housing Compensation Scheme; Council Housing repair appointments; Condensation, damp and mould; Rechargeable repairs and appeals; Council house blocked drains; Council housing temporary heating; Council House subsidence; Council house 2d light fittings; Council housing repair rubbish collection; Council house Section 75 Notice ; Fortem Roofing and Insulation England is under national lock down: Stay at Home, Windows, doors, walls, floors and ceilings. Find out how to request advocate consent for someone to report repairs on your behalf. You may need to report issues for problems with: Lighting and electrics. Lincoln; Lincoln City Council; Affordable Housing; Streets; Sales Tax; Street Repairs Kitchen units and kitchen sinks. Uzin. Area served. What you need to do. Improvements (planned maintenance) Repairs and maintenance services explained. The City of Lincoln Councils repair service, and our contractors, intend to start carrying out limited repairs from 15th June 2020. Alternatively, you can report your repair online or by visiting our customer services desk at Lancaster Town Hall. Housing Council tenants and leaseholders Repairs and maintenance Repairs. People who are or may be priority homeless, and the general public. Lincoln; Lincoln City Council; Affordable Housing; Streets; Sales Tax; Street Repairs Windows, doors, walls, floors and ceilings. These are repairs to: letterboxes, door knockers and doorbells. Commercial Connections Ltd. 37 Ballywillin Road, Crossgar, BT30 9LE. For some repairs such as central heating, alarm systems or TV aerials we may need to use specialist companies. Groundforce Training Services. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice . You will be asked some additional questions to confirm that the repair is an emergency and whether it is safe for us to attend. Call the Maintenance Section on Telephone: 01 890 5588 during office hours. For further information go to lincoln.gov.uk/housing-council-tax/maintenance-recovery-information. Council house repairs Covid-19 update December 2020 Following the latest announcement from the Scottish Government on 19 December 2020, from 26 December 2020 until further notice, we are only able to carry out essential repairs in your home. Remain at least 2 metres from our operatives at all times. Caretaking and cleaning service; Change or cancel a housing repair appointment; Contents insurance for council tenants and leaseholders; Gas repairs, leaks and safety checks; Get an update on a housing repair; Order a repair to your council home; Repair contractors; Repairs done before you move in to a Council home door handles. The worker will remind you of this when they leave. Using My Winchester Tenancy - our Self Service Portal for Tenants; E-mail to housing@winchester.gov.uk . Feedback ; Share Information. Find out how to request advocate consent for someone to report repairs on your behalf. If possible stay in another room with the door closed until the work has been completed. City of Lincoln Council, Housing Repairs Service – Post Implementation Review O:\CMS\Servitor project\SERVITOR PROJECT\POST IMPLEMENTATION REVIEW Page 5 The overall objectives for the new contracting system were: Automate the back office system for repairs and maintenance function for the City of Lincoln Council under the delivery of CMS Other ways to report a repair. Report a repair online. Repairs Centre is Newcastle City Council's call centre for tenants to report repairs to their homes, communal areas and common spaces.. Report online. Accessibility. If possible stay in another room with the door closed until the work has been completed. At least 20 minutes before the appointment time please air the room by opening the windows, at least 2 if possible, and leave them open. Call Customer Services on 01962 848 400; Out of hours on 01962 865 405; Online. Your improvements - It is your responsibility to maintain any improvements you have carried out yourself. Keep your pets under control and in another room if possible, with the door closed. Email; ... and how these can be repaired and also how to ensure that the property is properly maintained to prevent high cost repairs in the future. The contractor should never leave repair work unattended without letting you know first and they should ensure the work area is left safe. We may give you instructions for our visit to keep you and our staff safe. As the elected legislative body of the City of Lincoln City, the Mayor and City Council have overall responsibility for the scope, direction and financing of City services.
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