Left my number for the callback option, which is a joke. Drivers with prepaid accounts and transponders pay the lowest toll rates. The E-ZPass is a transponder (tag) that you can put in your vehicle to pay toll. I looked on the website and typed in my license plate number, the state we live in and the last 6 of the VIN#.

Look for the answer in our frequently asked questions.RiverLink is the tolling system for the Louisville-Southern Indiana Ohio River Bridges Project. Probably because I am an out of towner. I don't see why people complain when i called they were fine i guess its because i know how to talk to people. This is such a rip off Scam I can't believe it. I did get a riverlink transponder so when i go back i read the terms and conditions as well. Nor has RiverLink taken legal action to recoup money from any of the nearly 129,000 out-of-state toll scofflaws who ignored multiple invoices in 2018. Still no call back. Absolutely ridiculous. The system features all­-electronic tolling, which requires no toll booths, no coin machines, no lines and no stopping. A legitimate operation would make payment … There are no toll booths and no stopping. Kentucky offers drivers the option of getting a free RiverLink transponder for use on the local toll bridges connecting Louiville and the Southern Indiana metro area. SCAM. Crossed the bridge last year in October. Tolling is in place on the Abraham Lincoln Bridge (I-­65 North), the John F. Kennedy Memorial Bridge (I-65 South) and the Lewis and Clark Bridge (SR 265/KY 841) connecting Prospect, KY and Utica, IN.You can add money to your RiverLink prepaid account or pay your RiverLink invoice by picking up the phone. This is a joke of a business! HOW ARE PEOPLE SUPPOSED TO LOOK AND SEE IF THEY HAVE CHARGES IF THIS PART OF THE WEBSITE CLEARLY DOES NOT WORK????? I have tried it several times in the past and it has always said NO TRANSACTIONS!! Online conversion is available, once per license plate. So my total bill was"only" $124.

So I caved. We finally just paid it so we could register our car this year. Prime example of governmental overreach and privatization of services to governmental cronies. In the meantime, late fees run up to $60 max. The first time I crossed the bridge passing through Louisville, I thought it was odd that there were no toll booths or instructions for paying your toll. I had even gotten online and typed in my license plate number in the last six digits of my VIN and the message I got said no transactions. TerribleThis is noting more than a scam operating with governmental approval. Save Now and Later!

After pAying the $75 now this is the set amount they automatically withdraw each time. I asked her why I couldn't pull it up when I typed in our plate & VIN #? If you read the reviews many of them say they would give us zero. You don’t need to stop to pay toll. I will gladly go the "scenic route" from now on just so I can totally avoid anything to do with Riverlink. All I got was basically River Link can't set your requested "replenish" amount. I, like a lot of people in KY & IN, try to do the right thing and this is the result. Now the pictures that they have of this violation clearly shows our car on the top row of the hauler and another vehicle below license plate fully visible and a picture of the car hauler and their license plate, I'm being told that it's just the luck of the draw that they cite a vehicle that's not on the road.Poor business practices! The automated phone system is available 24 hours a day, 7 days a week.RiverLink account holders can continue to manage their accounts and drivers with invoices can continue to make payments online, www.RiverLink.com. I asked if I could change it but then they wanted another $50 to drop it back down. But everyone makes mistakes, what matters is how they address them.

One was helping a costumer, & I don't know what the other one was doing, not helping one standing at counter. I received a bill in the mail for my son's car that says that you owe  unpaid tolls in louisville that's all fine until I look at the date.
Why can't  they get  bill to me when 4 dollars chargeWhere you go to pay or talk to Big Brother about the bridge tolls. Somehow Riverlink could not figure this out. It tells me no transactions. Owe Tolls? They just love adding those penalties and fees on and before you know an 8 dollar toll is up to 70. !One star is far too generous for Riverlink. They were on #81. It's self setting to however much you pay. This is ridiculous. I googled Indiana / Louisville toll bridge and the like but didn't find Riverlink or any way to pay.