There should be unannounced visits and audits made to all stores . Every month I get a notice of NO SERVICE, PAST DUE. Headquarter Address.

The people in the store were very helpful but I was told they would need to check with the store manager . All we got was excuses and one rep blaming the other reps for not knowing what they were doing.So the ignornce of your customer service rep, cause a huge inconvience for me and my family. There are certain times when you need to report an issue in the services or send a complaint about something. I also work in the wireless entry for several other carriers.

With over 84.2 million customers, it isn't surprising that its customer service department receives a lot … Every day, numerous calls are received by the agents at customer support for topics like – cancel or change the account, Lower bill, for inquiries of their TMobile.

I am so sick of sprint and tmobile they both are the same.

As stated above, there are several ways to contact agents at customer support of T Mobile. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID usage, suspend your service, or manage your AT&T PREPAID orders and subscriptions.
If you are unable to reach out to the customer support, then you can schedule a call back from their business page. This is best for Twitter users. The #3 phone number for T-Mobile Pre Paid Customer Service with tips to quickly reach and to call a live T-Mobile support rep.

T-Mobile is headquartered at 12920 SE 38th St Bellevue, WA98006 United States. I think TMobile is a great company to deal with after such bad experiences with Sprint who really gave me the run around whentrying to change over. What a great testament to the caliber of our citizens and educational systems that they’re finding the creative, collaborative workforce necessary to support their continued growth and success in Henrico.” so he started to set everything up and then she tells my husband that instead of sending us the sim cards for the iphone 4,she would just send them for the 5 instead and that we can take them in to the store and just pick up the Iphone 5's in the store.So my husband specificaly asked her can it be done like that.She said yes and that she would call the store nearest to us and set it all up. When asked for corporate, they all stated they didn't have a number or address for corporate.

They blame it on the bank, I checked in person, and T-Mobile hasn't even tried to access my account for payment.

How about the operator who says your talking over her at their office in Seattle at The T Mobile Offices... She hangs up. offer you their deal. Not only did I get a new phone but I got the IPad as well. well I wonder if when I split my hand open on the damn screen and sue your ass then maybe you think my insurance will cover it then. For Wireless Issues, the agents are available from 9 AM to 6 PM, Local TimeMostly, customers contact TMobile Services to ask for some common questions like how can you activate the TMobile, or complain about some Technical issue.

Just fill the form on hte Listening to the music and automated answers are not fun to sit and listen to. I have been a member with T-Mobile for over 12 years. I went to one of there stores to tell them about my problem and was called a liar by a manager then he told me to call loyalty department and telll them i was leaving and they could give me a new phone but dont say anything wink wink, not. ALL SAY DONT DO IT.I am currently on a fixed income. First Method – Calling The Customer Service Representatives I have been a long time customer of T Mobile and I know these fees could be wiaved being that I am both a long time customer and prompt paying customer. And wal mart.

My experience with Sprint was poor in the last couple years. AT&T® Official Site - AT&T PREPAID help options. WTF. It was simply, we can't help you out with your request.I currently have a different server and was considering changing to T Mobile.

Welcome to the Un-carrier. Log in to manage your T-Mobile account. thanks for nothing.I just found out I could actually save some money by migrating to the Simple Choice Plan. Whatever your reason might be, look for the method that will suit your situation, and will provide you the solution without any hassle and wait. Wow, the employees I spoke with didn't know anything and really didn't care and referred me to the only T mobile store in town.

Not only we dont have Phones, we gave up our unlimited servive with our previous provider and had our service discontinued because we were under the impression that we would have new phones on the 18th.So after 6 days of phones calls to the unprofessional staff at Tmobile, we decided to cancel the contract since no one wanted to help.So, i was told I cant a refund until the bill goes out and it reads 0 usage and then it will be credited.
CEO of T-Mobile US, Inc. is John Legere since 2012, and it has several subsidiaries including MetroPCS Communications, Inc., Layer3 TV Inc. As stated above, there are several ways to contact agents at customer support of T Mobile. when arrived to the store, they had not a clue what we were talking about, she never called and we never received the sim cards, so we called back to cuztomer service on the 20th, 21st, 22nd and no one resolved our problem, no one offered to even help. I called corporate and all they wanted to do was reset my phone, give me another one just like it which i have replaced this one three times in a month or get a cheaper phone and pay them a hundred dollars more and pay off this one. He called to the number that was given on line to make the change. I looked up the number on the web and it had several locations listed for my area, not knowing these locations where in Wal-Mart I began calling for info.

So, to avoid this, you can visit the website of T-Mobile to use the live chat option. The TMobile Rep in the store made a smooth transition. They were not open, thanks for saving me from the headache of switching over. Horrible experiences there.Possibly the worse customer service ever!!

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